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FAQ

**HOW CAN I GET TICKETS TO A SHOW AT THE VENICE WEST? **
YOU CAN PURCHASE TICKETS ONLINE BY CLICKING THE TICKETS ICON ON ANY SHOW PAGE ON OUR SITE.

**HOW OLD DO I HAVE TO BE TO GET INTO THE CLUB?**

ALL SHOWS AT THE VENICE WEST ARE AGES 21+ UNLESS OTHERWISE STATED.

**WHERE DO I PARK?**

WE HIGHLY ENCOURAGE YOU TO WALK, RIDE, LYFT/UBER OR CARPOOL AS PARKING MAY BE LIMITED. VALET SERVICE WILL BE PROVIDED ON WEEKENDS FOR A FEE.

**WHAT ARE YOUR HOURS?** 
DOORS/DINNER SERVICE WILL TYPICALLY BEGIN AT 6PM. SHOWTIMES MAY VARY. WE WILL BE OPEN UNTIL 12 AM MOST WEEKDAYS AND 2AM MOST WEEKENDS.


**WHAT ARE THE SET TIMES**
SET TIMES ARE ALWAYS SUBJECT TO LAST-MINUTE CHANGES. PLEASE NOTE THAT ONE OR MORE SUPPORT ACTS TYPICALLY PRECEDE THE HEADLINER.

**IF A SHOW IS CANCELED, WHERE DO I GET A REFUND?**
IF A SHOW IS CANCELED, REFUNDS ARE AVAILABLE AT POINT OF PURCHASE. YOU WILL BE REFUNDED AUTOMATICALLY IF YOU PURCHASED A TICKET THROUGH TICKETWEB. OPENERS AND SHOW TIMES ARE SUBJECT TO CHANGE.

**WHAT ARE MY PAYMENT OPTIONS IN THE VENUE?** 
WE ACCEPT CASH, AMERICAN EXPRESS, MASTERCARD AND VISA. IF TICKETS DO NOT SELL OUT IN ADVANCE, THEY WILL BE AVAILABLE FOR PURCHASE AT THE BOX OFFICE DURING BUSINESS HOURS DAY OF SHOW.

**MY FRIEND AND I JUST STARTED A BAND, HOW CAN I GET US A SHOW BOOKED AT THE VENICE WEST?**
PLEASE EMAIL [email protected]. BOOKING REQUESTS ARE NOT ACCEPTED VIA PHONE OR AT THE CLUB ITSELF.

PLEASE INCLUDE THE FOLLOWING IN YOUR E-MAIL:
• BAND NAME
• LINKS TO MUSIC (SOUNDCLOUD, BANDCAMP…)
• LINKS TO SOCIAL MEDIA (FACEBOOK, TWITTER)
• LOCAL SHOW HISTORY (WHEN, WHERE, TICKET PRICE AND YOUR INDIVIDUAL DRAW)

DO TO HIGH VOLUME, WE MAY NOT BE ABLE TO RESPOND TO ALL BOOKING REQUESTS.

**DOES YOUR VENUE HAVE SEATS?**
THE VENICE WEST  WILL BE OPEN FOR DINNER MOST EVENINGS AND LIMITED SEATING WILL BE AVAILABLE FOR DINNER SERVICE AND SOME PERFORMANCES. WHEN WE HAVE A FULL CAPACITY EVENT, MOST TABLES AND CHAIRS WILL BE REMOVED. WE DO WELCOME RESERVATIONS. TO RESERVE A TABLE, PLEASE VISIT OPENTABLE.COM OR EMAIL [email protected].


**DO I NEED TO BRING ID?**
YES, A VALID GOVERNMENT-ISSUED PHOTO ID IS REQUIRED FOR ENTRY TO ALL SHOWS. IN THE CASE OF AN ALL-AGES EVENT, THOSE UNDER 16 OR WITHOUT ID WILL BE REQUIRED TO BE ACCOMPANIED BY AN ADULT.

**DO I NEED TO PRINT MY TICKETS BEFORE ARRIVING?**

YOU ARE MORE THAN WELCOME TO SKIP THE PRINTING. WE CAN EITHER SCAN YOUR TICKETS ON YOUR PHONE OR LOOK UP YOUR ORDER WITH A VALID PHOTO ID. WE ARE ALL FOR SAVING THE TREES!

**WHAT KIND OF DRINKS DO YOU HAVE?**
WE HAVE A FULL BAR WITH A VARIETY OF WATER, SOFT DRINKS, BEERS (ON-TAP AND BOTTLED), WINE, AND SPIRITS.

**DO YOU OFFER PRESS PASSES?**
ALL ARTIST PRESS AND PHOTO INQUIRES SHOULD BE DIRECTED TO THE BAND’S PUBLICIST, LABEL OR MANAGEMENT. FOR VENUE PRESS AND PHOTO INQUIRIES, PLEASE CONTACT [email protected].

**CAN I BRING MY CAMERA?**
PHOTO POLICIES VARY ARTIST TO ARTIST, HOWEVER, YOU MAY BRING A NON-PROFESSIONAL CAMERA TO MOST SHOWS. PLEASE INQUIRE ABOUT THE PHOTO POLICY AT THE DOOR. ANY CAMERA WITH A DETACHABLE LENS WILL BE CONSIDERED A PROFESSIONAL CAMERA AND REQUIRE CLEARANCE BY THE ARTIST AND VENUE MANAGEMENT.


**DO YOU RENT THE ROOM FOR PRIVATE EVENTS?**
OF COURSE! PLEASE EMAIL [email protected] FOR MORE INFORMATION.

**OTHER VENICE WEST RULES**
NO FLYERS, STICKERS, OR HANDBILLS WILL BE ALLOWED IN THE CLUB.

YOU WILL BE EJECTED FOR THROWING ANYTHING.

MOSHING AND CROWDSURFING IS NOT PERMITTED.

NO OUTSIDE FOOD, BEVERAGES, MARKERS, SPRAY PAINT, OR WEAPONS ARE PERMITTED. ANY ITEMS CONSIDERED SUSPICIOUS ARE SUBJECT TO CONFISCATION AND GUEST MAY BE DENIED ENTRY.

NO BACKPACKS OR LARGE PURSES/BAGS. ALL BAGS ARE SUBJECT TO SEARCH.


ADA SEATING IS AVAILABLE UPON REQUEST. IF YOU NEED

YOU MUST SHOW PROOF OF AGE BY GOVERNMENT-ISSUED PHOTO ID UPON ENTERING THE VENUE. A STAMP OR WRISTBAND IS REQUIRED TO BE SERVED AT THE BAR.